Sunkist Growers

Job Info
  1. Job Title: Account Manager - Domestic Sales
  2. Location: Pittsburgh, PA
  3. Number: 9804
  4. Post Date: 10/2/2017
Job description

Maybe it's our bright outlook on life. Or, maybe it's the happiness found in our many products. Whatever it is, Sunkist puts a fresh twist on all of its career offerings. Join our team and discover a freshly-squeezed, refreshing career.


Job Title:

Account Manager - Domestic Sales

Location: Pittsburgh, PA

Department: Fresh Fruit Sales

Status: F/T - Non-Exempt


The job of the Account Manager, Domestic Sales was established for the purpose/s of selling fresh citrus to retail, wholesale and food service customers.


  • Contacts and sells to customers using pricing guidelines on a daily basis.
  • Responsible for handling all day-to-day business transactions.
  • Works closely with other account managers and strategic account managers.
  • Handles customer claims on fruit shipments and negotiates settlements.
  • Provides pricing, market conditions and crop conditions to customers.
  • Makes sales calls and presentations to assigned customers.
  • Responsible for order processing, providing ad lid and daily pricing, mediating shipping point and arrival issues, and coordinating transportation needs, where required, for assigned retail, wholesale and/or foodservice customer accounts.
  • Secures Sunkist citrus products from member packing associations using pricing guidelines obtained from the varietal desk.
  • Makes sales visits on assigned customers to discuss promotional activities, distribute samples of new citrus varieties and packs, inspect products, and to promote Sunkist citrus products.
  • Resolves credit and collection issues with assigned customers.
  • Analyzes both customer specific and market sales data to optimize sales strategies.
  • Required to travel domestically to customer sites, sales meetings and food shows.
  • Regular and timely attendance.
  • Accomplishes department and organization goals by completing related tasks as needed.


  • Performs other related duties and special projects as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.
  • Routine emailing and communication with customers regarding invoicing, questions, or pricing.
  • Maintains customer files.
  • Maintains a neat work area.
  • Maintains a professional appearance and personal conduct at all times.
  • Attends meetings as requested.

MINIMUM QUALIFICATIONS (Education, Certifications/Licenses, Experiences, Knowledge, Skills and Abilities)

  • Bachelor Degree in Agriculture, Business, Marketing or a related field or equivalent.
  • At least 2 years’ selling experience in a sales environment or work experience related to fresh fruit sales and marketing at a level and of a duration that will enable the employee to carry out the duties of the position.
  • Ability to learn and understand produce market conditions.
  • Must possess a valid unrestricted driver’s license and have reliable means of transportation.
  • Skilled at negotiation and highly adept at using persuasion skills to sell product.
  • Excellent interpersonal, teamwork, and communication skills, including ability to effectively communicate both verbally and written with internal and external customers.
  • Skilled at thinking creatively or “outside the box.”
  • The ability to work independently and carry out assignments to completion within standard accepted practices.
  • Ability to perform basic math, including calculations using fractions, percent’s and/or ratios.
  • Strong computer skills: must be proficient in MS Office, Word, Excel and Outlook; ability to operate standard office equipment.
  • Ability to cultivate and maintain effective working relationships.
  • Must be detail oriented; work in a fast-paced environment with high ability to multitask.
  • Skilled at adapting to changing priorities, work environments, management styles and business trends.
  • Ability to acquire and apply new knowledge or skills for work and recognize own strengths and weaknesses.

PHYSICAL REQUIREMENTS (List not all inclusive)

Measurements: 67-100% of time = Continuously, 45-66% of time = Frequently, 66% of time = Occasionally


  • Ability to safely and successfully perform the essential functions consistent with Sunkist standards, the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
  • Ability to maintain regular, punctual attendance consistent with Sunkist standard, the ADA, FMLA and other federal, state and local standards.
  • Must be able to: talk, listen and speak effectively on telephone; read, write and understand written documents and policy; sit for sustained periods of time.


  • Ability to type or otherwise work primarily with fingers rather than the whole hand or arm.
  • Must be able to spend extended period of time sitting, viewing computer screen and/or operating a keyboard.
  • Will need to move from workstation to various printers, scanners, etc. in order to handle business documents.
  • Will need to type, key, grasp, twist, turn, reach, kneel, squat, stand, bend and stoop during a regular work day.


  • Moderate Carrying – must be able to lift and carry up to 50 lbs.
  • Ability to travel domestically by automobile, train, or airplane.


  • Normal office equipment such as printers, scanners, fax machines, computer and keyboard.
  • May be responsible for company provided cell phone and laptop.


Must have the ability to:

  • Understand, remember, and apply oral and/or written instructions or other information.
  • Understand opposing points of view on complex issues and to negotiate and integrate different points of view.
  • Organize thoughts and ideas into understandable terminology.
  • Make decisions, which have moderate impact on department.
  • Understand and follow basic instructions and policies.
  • Compose letters, outlines, memoranda, and basic reports and/or to orally communicate technical information.
  • Capable of adding, subtracting, multiplying, dividing and to record, balance, and check results for accuracy.
  • Make quick decisions that affect customers and departments.
  • Interact with persons of diverse backgrounds and educational levels.
  • Work with changing deadlines and competing priorities.
  • Understand business math in calculating profit/loss, percent change, cost, etc.
  • Learn as special training and education is required in how to use the order entry system, understanding the business model, learning about various markets, and weekly quote procedures.


  • Works mainly in an office environment subject to continuous interruptions and mild to moderate background noises.
  • While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts.
  • Work may include extended periods of time viewing a computer monitor and operating a keyboard.
  • Works an 8-hour workday Monday through Friday in the Pittsburgh office, however, may work overtime as needed. Telecommuting is not an option at this time.


This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification. The duties described are not to be interpreted as being all-inclusive to any specific employee. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Nothing in this job description changes the at-will employment relationship existing between Sunkist and its employees.

Well now that all the boring stuff HR makes us put in the job description is out of the way, what is this job really about? We are looking for an individual who values hard work, fresh ideas and a commitment to excellence. At Sunkist we value trust, respect for each other, communication and sharing information, generating ideas and creative solutions, working in teams and developing people to add value.

Behind our history of innovation and commitment to market leadership is a company devoted to providing continued education, excellent benefits and good working conditions. We provide all the resources you need to support your professional development, including:

  • A variety of choices for Medical, Dental, Vision, Life and Disability insurance
  • Health Care and Dependent Care Spending Accounts. 
  • 401K retirement savings plan, Match+
  • Generous paid holiday and vacation benefits
  • Internal and external training
  • Generous educational assistance
  • An open job posting system

Sunkist is an equal opportunity employer and will consider qualified applications with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring

For more information about Sunkist, please visit our Employment page at :

Equal Employment Opportunity Employer. M/F/D/V.

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